What a Water Claim Costs Insurers — and Why That Is Not Your Quote
Two independent bodies publish what homeowners claims actually cost. The figures are real, they are better sourced than anything in the consumer cost guides, and they answer a question most people asking about cost are not asking. This page sets out both, and is careful about the gap.
The two numbers
| Figure | What it measures | Source |
|---|---|---|
| $13,954 | Average claim severity, water damage and freezing | Insurance Information Institute, “Average Homeowners Losses, 2018–2022”, sourced to ISO, a Verisk Analytics business |
| $13,349 | Average claim severity, all perils, 2024, in 2025 dollars | NAIC Center for Insurance Policy and Research, 31 July 2026, from Market Conduct Annual Statement filings covering 715 homeowners companies |
The NAIC figure is the more rigorous of the two: mandatory regulatory filing, a regulator with no commercial stake, and a countrywide population of 715 companies. It is not broken out by cause of loss, so it cannot answer a water question directly — the MCAS data call has no peril field at all.
The observation nobody seems to have made
Treat the closeness of the two figures as an observation, not a measurement: they cover different years, different perils and different reporting populations, and only the NAIC figure is inflation-adjusted.
Why neither number is your quote
- A claim is not an invoice. Claim severity is what the insurer paid across the whole loss — drying, rebuild, contents, and additional living expenses while the home was uninhabitable. A remediation invoice is one line inside that.
- It excludes your deductible, and with it the entire population of smaller jobs. Losses under the deductible are never claimed, so they never enter the data. The typical remediation job is systematically absent from the average.
- Mould is usually sublimited. Where a policy carries a separate mould sublimit, the amount paid is capped by the contract rather than set by the market.
- It is a mean on a right-skewed distribution. A small number of very large losses pull it upward; more claims fall below it than above.
Read the footnotes, because they are load-bearing
- The III figure is a five-year average across 2018–2022, not a 2022 figure. The previous vintage of the same table read $12,514. It is widely miscited as a single year.
- It is not inflation-adjusted — a nominal blend of five years, in dollars from a window that closed before the sharpest construction-cost increases.
- Its coverage footnote excludes Alaska, Texas and Puerto Rico, and excludes tenants and condominium policies. Texas is one of the largest water-claim states in the country.
- As of August 14, 2026 there is no more recent III losses-by-cause table.
One number you should never see on a page like this
FEMA has stated that the National Flood Insurance Program paid an average claim of more than $66,000 over 2016–2022. That figure is sometimes repeated in water damage articles. It should not be. Flood is a separate peril, excluded from standard homeowners policies — which is precisely why the NFIP exists. It reflects catastrophic inundation of whole structures, usually in a declared disaster. Applied to a failed supply line under a sink it is wrong by an order of magnitude, which is a worse error than the ones this page exists to correct.